Due to ongoing works in our car park and the expected number of visitors over weekends, we advise customers to leave an extra 15-20 mins when coming to the centre. From Monday 18th – Friday 22nd November inclusive, the entrance road from the roundabout will be closed. Please enter and exit from the Old Dundonald Road/ Escapade entrance. Please note this exit is now ‘left turn only’.

Frequently Asked Questions

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Ice Skating
Is online booking required for all sessions?

At present, online booking is advisable for Thursday 16th Friday and weekends going forward commencing from Friday 16th, Saturday 17th & Sunday 18th February.
I’ve made a booking online and need to amend it, what do I do?

Prior to your visit, please contact our reception staff on 028 9080 9100
If I don’t book am I guaranteed entry?

We can only guarantee entry to walk-ins customers if the session is not fully booked. We strongly recommend you book online to avoid this.
I did not receive a booking confirmation, what do I do?

Come along to your session as normal and confirm your email address and telephone number and we can confirm the information matches that held on our system.
Do you offer skate sharpening?

Yes, individuals that want to avail of this service can drop their skates in at any stage throughout the day. Skates will be ready for collection within 72 hours and cost £7 per pair. Please note, there will be a temporary pause in our skate sharpening services during peak holidays.
What’s your quietest session?

Weekday term time and evening sessions tend to be quieter. Weekend and holiday periods tend to be busier.
Is there a minimum age for ice skating?

There is no minimum age for skating, it is up to the discretion of the parent/ guardian. The smallest pair of skates we offer is infant size 5.
What do I need to wear to go skating?

It is advisable to wear something warm and comfortable. We also recommend bringing gloves
Do you accommodate group bookings?

We have discounted rates for all activities at selected times for groups with 15+ people. This rate applies to groups of children and adults.
Do you offer ice skating lessons?

Dundonald International Ice Bowl offers regular six week courses from Grade 1 to Grade 8. Customers who have previous skating experience can be assessed by our team of skating professionals to see what grade they should enrol on.

Tots courses are also available for young children aged 3-4 years
Do I need to book an ice skating session in advance?

Walk-ins are welcome however online booking is advisable to avoid dissapointment. Please note, online booking is applies for both Vitality members and non- Vitality members.
Where do I keep my personal items when skating?

Locker tokens can be purchased from the vending machine in the ice rink. Tokens cost £1 and are for single use only.
What are your height restrictions for skating aids

We offer skating aids to help young children take their first steps on the ice. Penguin skating aids are available for children under the height of 1.2 metres (wearing skates) and snowmen are available for taller children between 1.2 metres and 1.5 metres (wearing skates). Polar bears are suitable for children under 1m (wearing skates)
What size of skates do you offer?

Our ice skates range from children’s size 5 to adult size 13.
Is there parking at the facility?

Yes there is a car park located on the premises for the use of all Dundonald International Ice Bowl customers.

Tenpin Bowling
What is Xtreme Bowling?

This is a glow in the dark session with DJ lead entertainment, karaoke, interactive games and prize giveaways.
How many people can fit on a lane?

Six people maximum.
Can I get one game of bowling?

We don't offer game bowling anymore, it is by minutes. Bowling Times are wither 30 minutes or 1 hour.
Do I need to book my bowling lane in advance of my visit?

It is recommended to book your bowling lane in advance by phoning 028 9080 9102 or 028 9080 9104
Do you accommodate group bookings?

We have discounted rates for all activities at selected times for groups with 15+ people. This rate applies to groups of children and adults.
Can young children bowl

We have bumpers and ball ramps especially for children and less experienced bowlers. We also have fun games that appeal to young children and simplify the scoring
How heavy are your bowling balls

Our lightest bowling ball weighs 6 pounds and our heaviest weighs 16 pounds
Can you wear your own shoes to bowl

Yes, you can wear your own shoes as long as they are non-marking trainers. We also have bowling shoes ranging from children’s size 6 to adult size 15
Is there parking at the facility?

Yes there is a car park located on the premises for the use of all Dundonald International Ice Bowl customers.

Indiana Land
When does Terrific Tots run?

Terrific Tots runs Monday-Friday (Term time only) from 10am-1pm (last entry 12 noon)
What is the height restriction for Indiana Land?

Under 11 years and under 5 foot in height
How long is a play session?

A play session is 1 hour and 15 minutes of fun
Is there parking at the facility?

Yes there is a car park located on the premises for the use of all Dundonald International Ice Bowl customers.

Parties
Do you supply birthday party invitations?

Yes. Dundonald International Ice Bowl has had party invitations designed for your use. You can download, print at home and issue the invitations to guests ahead of your party.

The invite can be downloaded using one of the two links below.

Dundonald International Ice Bowl Party Invite (PDF)
Dundonald International Ice Bowl Party Invite (Jpeg)
Is there parking at the facility?

Yes there is a car park located on the premises for the use of all Dundonald International Ice Bowl customers.